About Us
Elite Floors Kidderminster is a family-owned flooring company operating in the West Midlands. We are passionate about transforming homes and businesses with high-quality flooring solutions tailored to your unique style and needs. Our journey began with a simple mission: to provide beautiful, durable, elite flooring options that elevate any space. With years of experience in the industry, we offer an extensive range of products, including engineered wood, laminate, luxury vinyl tiles (LVT), stone plastic composite (SPC), solid wood, and carpet. Our commitment to exceptional quality, professional fitting services, and outstanding customer care sets us apart. At Elite Floors Kidderminster, we believe that every space deserves the perfect floor, and we’re here to make that a reality for you.
Our Company Values
Professionalism
At Elite Floors Kidderminster we hold ourselves to the highest standards of conduct, integrity, and expertise in every aspect of our business. It means consistently delivering exceptional customer service, adhering to industry best practices, and maintaining a dedicated commitment to excellence. Our team of flooring experts embodies professionalism in their work, ensuring that every customer interaction reflects our unwavering dedication to quality and reliability.
Knowledge and Expertise
We recognize that staying at the forefront of our industry requires continuous learning and honing of skills. Our commitment to knowledge means that we are always up-to-date with the latest trends, technologies, and best practices in the flooring sector. This expertise enables us to provide our customers with informed recommendations and impeccable service. We take pride in our team's deep industry knowledge and skillset, ensuring that every flooring solution we offer is founded on a solid foundation of expertise.
Customer-Driven
Our commitment to this value underscores our dedication to putting our customers first in every decision and action. We actively listen to our customers, understand their unique needs, and tailor our flooring solutions to exceed their expectations. Building lasting relationships and ensuring customer satisfaction are paramount to us. We constantly seek feedback and adapt to better serve our clients, reflecting our unwavering dedication to delivering customer-centric excellence.
Detail-Oriented
We believe that excellence lies in the details. From the selection of the finest flooring materials to the precision of our installation, we leave no stone unturned. We meticulously examine every aspect of our work to ensure perfection, aiming for flawless results in every project. Our commitment to being detail-oriented demonstrates our unwavering dedication to delivering the highest quality flooring solutions, leaving no room for compromise.
Hear It From Our Customers
What a great company to do business with. Mario and his team were very helpful and friendly. They were very efficient, and nothing was a problem. Could not have wished for a better service. Quality product and excellent price. Many thanks.
David Twyman
Mario made the experience of choosing our new LVT floor which runs the length of our house nice and easy. Sensibly priced and worked around our special needs of having to completely clear a room with a hospital bed in for my disabled Mother-in-Law. The fitting was also excellent. Happy I stumbled across Elite and asked them to quote!
Jon Stobart
Excellent service, quality product and competitive prices. The team were knowledgeable and extremely helpful, really happy with the result! Highly recommended, thanks guys.
Ann Rossiter